May 30, 2023
No matter the industry, AI has been the topic of many conversations lately. We aren’t sure what it is, how to use it, if it’s beneficial, or if it’s a threat. We held out on talking about it on the podcast because we like to be able to provide action steps to take law firms to the next level. We have now tested...
May 23, 2023
When your firm receives a call, how is it handled? Does it go to an automatic receiver, or does a receptionist answer it? What is the conversation like? Do you think your firm makes a good first impression, or do you lose more potential clients than you gain?
In this episode, we have a conversation with Maddy Martin,...
May 16, 2023
In this episode, we have Marissa Portuondo from streamlined.legal to discuss one particular firm's journey to improving its intake process. The case studies involve real, small to mid-sized law firms that were struggling with their growth, intake, employee management, and more. With streamlined.legal’s help, these...
May 9, 2023
In this episode, Mark talks about one of the most mission-critical systems for any law firm - email. Email is a system that doesn’t get the respect it deserves and is often overlooked. However, there are some things to consider before diving into using email in your law firm. Mark shares all the important information...
May 2, 2023
In this episode, we are breaking down flat fees! Flat fees serve as a great opportunity to provide more certainty and benefit to your client. They are also beneficial to you if you understand how much time, effort, and expenses go into every case. It will take a little work to know how much you put into every case, but...